19th March 2020

Ben Hoare Bell LLP will carry on as normal until told otherwise and so it is business as usual at the firm.

We are committed to delivering services to all of our clients during this difficult and uncertain time.

Our priority is the health and safety of our employees, clients and the people we work with.  We are therefore closely monitoring Government and NHS advice.

We have the following in place:

  • The majority of our staff are now working from home. However they all remain available by telephone and email. Your solicitor will continue to represent you at any court hearings, police stations and other unavoidable appointments until we hear otherwise.
  • Some staff including our Accounts team remain in our offices. They are also contactable by telephone and email. Phone calls to the offices themselves are still being answered.
  • In the interests of reducing social contact our office doors are closed for the foreseeable future however contact via telephone or email will continue as usual. If you have any upcoming appointments at one of our offices your solicitor will be in touch with you to discuss next steps.
  • Unfortunately at this time we will not be able to offer home visits. We will continue to review the situation and hopefully reintroduce home visits as soon as possible.

Please understand that the above strategy has been put in place following government advice and with the aim of decreasing unnecessary social contact. However please be assured that we are still functioning and will continue to service all of our clients, existing and new.

The position is changing daily and we will continue to monitor the situation and will post any further updates here.

To contact one of the main offices please call the following numbers:

Sunderland: 0191 565 3112

Gateshead: 0191 477 6333

Newcastle: 0191 275 2626

Middlesbrough: 01642 049821

Emergency Out of Hours (Crime/Police Stations): 07743 806988